Union Street Technologies, the leading supplier of comms billing solutions, has recently celebrated its first apprenticeship graduate appointments to the company’s permanent staff. Following completion of a year-long apprenticeship, Alex Taylor and Francesco Dore have joined Union Street’s customer support team.
Since Alex and Francesco joined the company in spring 2012, Union Street has taken on three more apprentices as part of the government apprenticeship scheme who are now performing key roles in various departments throughout the company. Union Street provides its apprentices with mentoring and extensive training on both the company’s award winning aBILLity billing platform and the wider telecoms industry with a strong focus on compliance and best practices.
In order to swiftly integrate apprentices into the company Union Street believes that it’s important to treat apprentices as fully-fledged members of staff from day one, and as such offers apprentices a full contract of employment, full holiday entitlement and a generous salary. Like other staff members apprentices’ success is measured through key performance indicators (KPIs) and mutually agreed targets.
For Union Street, Paula Wright, Operations Director commented, “As the market leader in our industry we felt that it was important to do our bit to invest in, train and mould future generations of telecoms professionals, and to provide entrants to the industry with the opportunity to prove themselves and develop their skills under our tutelage. By investing time into training and mentoring we are able to harness and cultivate the raw talents of some highly capable individuals, and the continued development of their skills reaps untold benefits for our business.
“It is also highly rewarding for our company to be able to support the government apprenticeship scheme which we consider to be a highly practical and worthwhile endeavour, particularly given the current economic climate.”